Terms And Conditions

Terms & Conditions

(Last Updated: 10/20/26)

Serenity Coaching and Counseling and Alison Kelly, LPC (Healthy Makeovers, LLC ) Terms and Conditions

PLEASE CAREFULLY READ THE FOLLOWING TERMS OF USE RELATING TO YOUR USE OF THIS SITE.

TERMS AND CONDITIONS

Serenity Coaching and Counseling | Alison Kelly, LPC | Healthy Makeovers, LLC

Effective Date: October 20, 2026

1. ACCEPTANCE OF TERMS

Welcome to Serenity Coaching and Counseling.

These Terms and Conditions ("Terms") govern your access to and use of the website, digital content, educational resources, products, and services offered by Serenity Coaching and Counseling and Alison Kelly, LPC, operating through Healthy Makeovers, LLC (collectively referred to as "we," "us," or "our").

Please read these Terms carefully before accessing or using our website. By accessing our website, downloading materials, purchasing products, or using our online resources, you acknowledge that you have read, understood, and agree to these Terms.

If you do not agree, please discontinue use of the website. We reserve the right to update these Terms periodically. Changes become effective when posted unless otherwise specified. Your continued use of the website following an update constitutes acceptance of the revised Terms.

These Terms apply to:

www.serenitycoachingandcounselingforwomen.com
Related websites owned or operated by Healthy Makeovers, LLC, when these Terms are incorporated or referenced
Educational materials, digital downloads, workbooks, and other resources
Online courses, webinars, workshops, and training programs
Coaching, consulting, supervision, and speaking services, as applicable
Website content, blogs, and associated social media materials

Important: Professional psychotherapy services are additionally governed by separate informed-consent documents, treatment agreements, privacy practices, and applicable professional and legal requirements. If those documents conflict with these general website Terms regarding clinical care, the applicable clinical documents and legal requirements control.

2. PURPOSE OF WEBSITE AND EDUCATIONAL CONTENT

Our website and associated resources are intended to provide general information, education, professional development, and personal-growth support. Content may address mental health, emotional well-being, relationships, parenting, stress management, behavioral health, physical wellness, and related topics. Unless expressly provided within an established professional treatment relationship, information available through our website, blog, social media, downloadable resources, workshops, and digital products is for educational and informational purposes only.

Such information is not intended to:

Establish a therapist-client relationship.
Provide an individualized mental health diagnosis or treatment plan.
Replace psychotherapy, psychiatric care, or medical evaluation.
Serve as personalized medical, psychological, legal, or financial advice.
Guarantee a particular therapeutic, personal, professional, or financial outcome.

We encourage individuals to consult qualified professionals regarding their specific needs and circumstances.

3. PSYCHOTHERAPY AND PROFESSIONAL COUNSELING

Psychotherapy and professional counseling are clinical services provided within an established therapeutic relationship and subject to applicable licensing laws, ethical standards, and professional responsibilities. A therapeutic relationship is not established merely by visiting this website, sending an email, submitting an inquiry, downloading a resource, or interacting with social media content. A professional therapeutic relationship begins only after appropriate intake procedures, acceptance of services, and completion of required clinical agreements. Psychotherapy services are governed by separate policies addressing informed consent, confidentiality, fees, cancellations, clinical documentation, and other relevant matters. Nothing in these Terms limits a client's rights under applicable healthcare, privacy, consumer-protection, or professional licensing laws.

4. COACHING, CONSULTING, AND PROFESSIONAL DEVELOPMENT SERVICES

Coaching, consulting, supervision, and professional-development services may be offered separately from psychotherapy. Coaching generally focuses on personal development, goal-setting, motivation, accountability, and practical strategies for achieving desired outcomes. Coaching is not psychotherapy and is not a substitute for mental health treatment. Consulting, professional education, and supervision services are provided according to their respective service descriptions and written agreements. When professional supervision is offered, applicable licensing-board requirements and separate supervision agreements govern that relationship. Clients and participants are responsible for understanding the nature and scope of the particular service they purchase.

5. PERSONAL RESPONSIBILITY AND INDIVIDUAL RESULTS

We strive to provide accurate, thoughtful, and professionally informed information. However, individual experiences and outcomes vary depending on personal circumstances, participation, health considerations, professional judgment, and numerous factors beyond our control. By using our educational materials, courses, coaching resources, or other nonclinical content, you acknowledge that you are responsible for determining whether the information is appropriate for your circumstances. If you are a licensed professional using our educational resources, you remain responsible for exercising independent clinical judgment, complying with applicable laws and ethical standards, and determining whether materials are appropriate for your clients. We do not guarantee specific personal, therapeutic, business, educational, or financial results. Nothing in this section transfers or eliminates professional responsibilities that cannot legally be waived.

6. INTELLECTUAL PROPERTY AND COPYRIGHT

Unless otherwise indicated, the content available through our website and products is owned by or licensed to Healthy Makeovers, LLC and/or Alison Kelly, LPC.

Protected materials may include:

Written content, articles, and educational resources
Workbooks, worksheets, handouts, and downloadable documents
Online courses, videos, audio recordings, and presentations
Training materials, program designs, and instructional resources
Graphics, logos, branding, and other original content

These materials are protected by applicable intellectual property laws. Purchasing or downloading a product does not transfer ownership of its copyright or other intellectual property rights. Unless expressly permitted by a product-specific license or written authorization, you may not reproduce, redistribute, resell, sublicense, publish, or commercially exploit our materials. You may not remove copyright notices, trademarks, or other proprietary information. Any additional rights granted to purchasers, including permission to use materials in professional practice, are governed by the specific license accompanying the product.

7. DIGITAL PRODUCTS, DOWNLOADS, AND EDUCATIONAL RESOURCES

We may offer downloadable materials, workbooks, electronic publications, online courses, training programs, and other digital resources. Product descriptions are intended to explain the general purpose and contents of each offering. Digital resources are provided for the educational or professional purposes identified in their descriptions. We make reasonable efforts to ensure materials are accurate and useful. However, we do not guarantee that every resource will be suitable for every individual, client, practice, or professional situation. Purchasers are responsible for reviewing materials before applying them to their particular circumstances. Unauthorized copying, sharing, resale, or distribution is prohibited except as expressly permitted under an applicable product license.

8. ONLINE COURSES AND EDUCATIONAL PROGRAMS

Online courses, webinars, recorded trainings, and associated materials are provided for educational purposes. Participation in an online course does not establish a psychotherapy relationship unless a separate clinical agreement expressly provides otherwise. Course materials are not intended to replace individualized medical or mental health assessment, diagnosis, or treatment. References to mental health symptoms, diagnoses, behavioral concerns, or therapeutic interventions are provided for educational purposes and should not be interpreted as personalized treatment recommendations. We do not guarantee that participation will produce any particular improvement, outcome, certification, or professional qualification unless expressly stated in the applicable program description.

Course Access and Account Security

Certain digital products may require a password or user account. You agree to maintain the confidentiality of your login credentials and notify us promptly if you become aware of unauthorized account access. You may not share, transfer, or resell access credentials unless expressly authorized. We reserve the right to restrict access when necessary to address unauthorized use, security concerns, or violations of these Terms, subject to applicable law.

9. PURCHASES, PAYMENTS, AND REFUNDS

Prices, payment requirements, and any applicable product-specific terms will be disclosed at the time of purchase. Digital courses and downloadable products are generally nonrefundable once purchased or accessed, except where otherwise stated in writing or required by applicable law. If a particular product or service has a different cancellation or refund policy, that policy will be provided in its description, checkout terms, or separate agreement. Purchasers are responsible for reviewing product descriptions, compatibility requirements, and intended uses before completing a transaction. Physical supplies, equipment, or other materials referenced in digital courses are not included unless expressly stated.

10. HEALTH, FITNESS, AND PHYSICAL ACTIVITY DISCLAIMER

Certain educational resources, workshops, or programs may discuss exercise, physical activity, stress management, nutrition, mindfulness, or other wellness practices. This information is intended for general educational purposes and does not replace individualized medical advice. Physical activity involves inherent risks, and not every exercise or wellness practice is appropriate for every individual. Before beginning a new exercise program or making significant changes to your health routine, consult an appropriate healthcare professional when indicated, particularly if you have existing medical conditions, injuries, physical limitations, or other health concerns. Stop an activity and seek appropriate medical attention if you experience concerning symptoms. Any individualized psychotherapy or personal training services are governed by their respective professional agreements and informed-consent procedures.

11. TESTIMONIALS AND PERSONAL EXPERIENCES

Our website and promotional materials may include testimonials, reviews, or descriptions of personal experiences. These statements reflect the individual perspectives of those who provided them and are not guarantees of similar results. Experiences and outcomes vary. Testimonials are presented with appropriate authorization and in accordance with applicable privacy, professional ethics, and advertising requirements. We do not represent testimonials as evidence that every individual will achieve the same outcome.

12. THIRD-PARTY WEBSITES AND RESOURCES

Our website may contain links to third-party websites, products, services, articles, or other resources. These links are provided for convenience and informational purposes. We do not control third-party websites and are not responsible for their content, availability, security, privacy practices, or policies. A reference or link to an external resource does not necessarily constitute an endorsement. We encourage users to review the terms and privacy policies of third-party websites before using their services or providing personal information.

13. WEBSITE AVAILABILITY AND ACCURACY

We make reasonable efforts to maintain accurate, current, and accessible website information. However, website content may occasionally contain errors, omissions, outdated information, or technical interruptions. Information relating to healthcare, mental health, professional practices, and scientific research may change as new evidence or guidance becomes available. We reserve the right to update, modify, or discontinue website content, products, or features without prior notice, subject to applicable contractual obligations and law. We do not guarantee uninterrupted website availability or that all materials will be free from technical errors or security vulnerabilities.

14. ACCEPTABLE WEBSITE USE

You agree to use our website and resources lawfully and responsibly.

You may not:

Attempt to gain unauthorized access to website systems or accounts.
Distribute malicious software or interfere with website functionality.
Copy, distribute, or commercially exploit protected content without permission.
Misrepresent your identity or affiliation.
Use our website to engage in unlawful, fraudulent, or harmful activities.
Violate applicable intellectual property rights.

We reserve the right to restrict access to the website or digital resources when reasonably necessary to address violations of these Terms.

15. PRIVACY AND CONFIDENTIALITY

We respect your privacy and are committed to handling personal information responsibly. Information collected through our website is addressed in our separate Privacy Policy. Information obtained in connection with psychotherapy may also be protected by applicable healthcare privacy laws and professional confidentiality requirements. Please review our Privacy Policy and, when applicable, our Notice of Privacy Practices for additional information about how personal and protected health information is handled. Please do not submit sensitive clinical information through public comments, social media messages, or other communication channels that have not been designated as secure for clinical use.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Healthy Makeovers, LLC, Serenity Coaching and Counseling, Alison Kelly, LPC, and their authorized representatives shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, the website or its general educational content. This limitation applies to the extent legally permissible and does not exclude liability that cannot lawfully be limited. Nothing in these Terms waives or limits rights or remedies arising from professional malpractice, legally protected healthcare services, fraud, willful misconduct, or other matters for which liability cannot be excluded under applicable law.

17. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, our website and general educational materials are provided on an "as available" basis without guarantees of uninterrupted access, technical compatibility, or error-free operation. We make no guarantee that educational resources will achieve a particular outcome or meet every user's individual needs. Any warranties or consumer protections that cannot legally be excluded remain in effect. This provision does not replace or modify separate obligations applicable to licensed professional services.

18. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Healthy Makeovers, LLC, Serenity Coaching and Counseling, and their authorized representatives from third-party claims, reasonable expenses, or losses arising from your unlawful use of the website, infringement of intellectual property rights, or material violation of these Terms. This provision does not apply to claims arising from our own negligence, professional malpractice, misconduct, or other responsibilities that cannot legally be transferred to a user.

19. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of the State of Georgia and applicable federal law, without regard to conflict-of-law principles. Any dispute arising from these website Terms shall be addressed in an appropriate court of competent jurisdiction, subject to applicable law and any mandatory consumer protections. Disputes concerning psychotherapy or other licensed professional services may be subject to additional laws, regulations, and professional obligations.

20. SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in effect to the extent permitted by law. The invalid provision shall be interpreted or limited only to the extent necessary to comply with applicable law.

21. ENTIRE AGREEMENT

These Terms constitute the agreement governing general use of our website and associated online educational resources, together with any additional terms expressly incorporated by reference. Separate written agreements may govern psychotherapy, coaching, supervision, consulting, workshops, or other professional services. Where applicable, those agreements control the specific services they address. Failure to enforce a particular provision does not constitute a waiver of the right to enforce that provision in the future.

22. CHANGES TO THESE TERMS

We may revise these Terms to reflect changes in our services, business operations, applicable laws, or website functionality. Updated Terms will be posted on this website with a revised effective date. We encourage visitors to review this page periodically. Changes to these website Terms do not automatically modify existing professional service agreements where separate consent or agreement is legally required.

23. CONTACT INFORMATION

If you have questions about these Terms and Conditions, please contact:

Serenity Coaching and Counseling
Alison Kelly, LPC
Healthy Makeovers, LLC

Website: www.serenitycoachingandcounselingforwomen.com

Email: serenitycoachingandcounseling@gmail.com

By using this website or purchasing its educational products, you acknowledge that you have reviewed and agree to these Terms and Conditions, subject to applicable law.

DISCLAIMER

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Serenity Coaching And Counseling For Women