Disclaimer
WEBSITE, PRODUCTS, PROGRAMS & SERVICES DISCLAIMER
Serenity Coaching and Counseling | Alison Kelly, LPC | Healthy Makeovers, LLC
Last Updated: October 20, 2026
1. GENERAL DISCLAIMER AND ACCEPTANCE
Welcome to Serenity Coaching and Counseling. This Disclaimer applies to the websites, educational materials, digital products, programs, and services offered by Alison Kelly, LPC, through Healthy Makeovers, LLC (collectively referred to as "we," "us," or "our").
This includes content and resources available through:
Blogs, newsletters, email communications, and social media platforms
Educational videos, podcasts, webinars, and workshops
E-books, workbooks, worksheets, and downloadable resources
Online courses, professional trainings, and digital products
Coaching, consulting, and other nonclinical educational programs
By accessing or using our websites, educational resources, or digital products, you acknowledge that you have read and understand this Disclaimer. If you do not agree with these terms, please discontinue use of the applicable website or materials. Professional psychotherapy and other individually contracted services are additionally governed by separate agreements, informed-consent documents, and applicable laws.
2. EDUCATIONAL AND INFORMATIONAL PURPOSES
The information provided through our websites, blogs, social media, educational programs, digital products, and other general resources is intended for educational and informational purposes only. These materials are designed to promote awareness, encourage personal growth, support professional learning, and provide practical information related to mental health, relationships, parenting, emotional well-being, and personal development. Although Alison Kelly, LPC, is a Licensed Professional Counselor, the information available on these platforms does not constitute individualized psychotherapy, psychological assessment, medical treatment, or professional advice. Website and educational content should not be considered a substitute for services provided by a qualified healthcare, mental health, legal, or financial professional.
3. NO AUTOMATIC THERAPIST-CLIENT RELATIONSHIP
Accessing our websites, reading educational materials, purchasing digital products, participating in general educational programs, or communicating through public social media channels does not establish a therapist-client relationship. A professional therapeutic relationship is established only after appropriate intake procedures, acceptance of services, and completion of the required clinical agreements and informed-consent documents. Unless a separate professional relationship has been established, information provided through our general educational platforms should not be interpreted as personalized counseling, diagnosis, treatment, or clinical recommendations. Important: If you are an established psychotherapy client, your clinical communications and treatment are governed by the applicable professional relationship, privacy requirements, and informed-consent agreements.
4. PROFESSIONAL SERVICES AND SCOPE OF PRACTICE
Alison Kelly, LPC, provides professional counseling services within the scope of her licensure, training, and applicable laws. Additional services may include coaching, psychoeducation, professional consulting, educational workshops, and training programs. These services are distinct from psychotherapy unless expressly identified and provided as clinical treatment under an established therapeutic relationship. Coaching and general educational services are not substitutes for mental health diagnosis or treatment. Nothing contained in our websites or educational resources should be interpreted as medical, psychiatric, legal, financial, or other specialized professional advice outside the scope of the services expressly provided.
5. PERSONAL RESPONSIBILITY AND INFORMED DECISION-MAKING
We encourage individuals to approach personal growth, emotional wellness, and professional development thoughtfully and responsibly. Participation in educational programs and use of informational resources are voluntary. You are responsible for evaluating how general educational information applies to your individual circumstances and for seeking appropriate professional guidance when needed. Individual circumstances, health histories, personal goals, and professional responsibilities vary. If you are a mental health professional using our resources, you remain responsible for exercising independent clinical judgment, obtaining appropriate consent, and ensuring that any materials or interventions are suitable for your clients. Nothing in this Disclaimer transfers or eliminates legal or professional responsibilities that cannot lawfully be waived.
6. NO GUARANTEE OF RESULTS
Our educational resources, programs, and services are designed to provide useful information, practical strategies, and opportunities for personal or professional development. However, individual outcomes vary. We do not guarantee that participation in a workshop, completion of an online course, use of a workbook, or application of educational information will produce a particular personal, emotional, clinical, professional, or financial result. Outcomes may depend on numerous factors, including individual circumstances, personal participation, implementation, professional judgment, and other variables beyond our control. Any examples, illustrations, or testimonials are provided for informational purposes and should not be interpreted as promises of similar results.
7. HEALTH, WELLNESS, AND PHYSICAL ACTIVITY
Certain materials may discuss exercise, nutrition, mindfulness, stress management, physical wellness, or other health-related practices. Such information is provided for general educational purposes and is not intended to replace individualized medical evaluation or treatment. Physical activity and wellness practices may involve risks and may not be appropriate for every individual. Before starting a new exercise program, making significant changes to your health routine, or applying recommendations related to a medical condition, consult an appropriate healthcare professional when indicated. Individuals with chronic health conditions, injuries, physical limitations, or other medical concerns should obtain appropriate guidance before participating in activities that may affect their health. Any individualized psychotherapy or personal training services are governed by their own professional agreements, assessments, and informed-consent procedures.
8. ASSUMPTION OF RISK
By voluntarily using our general educational materials or participating in nonclinical activities, you acknowledge that the application of information may involve individual risks and uncertainties. You agree to use reasonable judgment, follow applicable safety instructions, and seek professional guidance when appropriate. We cannot anticipate every individual circumstance or guarantee that all information or activities will be suitable for every person. This provision does not waive rights or remedies that cannot legally be waived, including those arising from professional negligence or other legally protected claims.
9. ACCURACY OF INFORMATION AND ERRORS
We make reasonable efforts to provide accurate, relevant, and current information. However, mental health research, healthcare practices, professional standards, laws, and technology continue to evolve. Information may become outdated or contain inadvertent errors, omissions, or inaccuracies. We reserve the right to revise, update, or remove website content and educational materials when appropriate. We encourage users to verify information relevant to important health, legal, financial, or professional decisions with qualified sources.
10. DIGITAL PRODUCTS, COURSES, AND EDUCATIONAL MATERIALS
Our digital products may include workbooks, worksheets, e-books, online courses, recorded trainings, presentations, and other educational resources. These materials are intended for the purposes identified in their respective product descriptions. Purchasing a digital product does not establish a psychotherapy relationship or guarantee that the material will be appropriate for every individual or professional setting. Users are responsible for reviewing the materials and determining whether they are suitable for their intended use. Licensed professionals purchasing clinical resources remain responsible for applying their own professional judgment and complying with applicable ethical and licensing requirements.
Refund Policy
All sales of digital products are final and nonrefundable once purchased or accessed, except where otherwise stated in writing or required by applicable law. Please review product descriptions carefully before completing a purchase. Additional product-specific terms or licensing conditions may apply.
11. COPYRIGHT AND INTELLECTUAL PROPERTY
Unless otherwise indicated, the content, educational resources, digital products, graphics, written materials, videos, and other original works available through our websites are owned by or licensed to Healthy Makeovers, LLC and/or Alison Kelly, LPC. These materials are protected by applicable copyright, trademark, and intellectual property laws. Purchasing or downloading a resource does not transfer ownership of its intellectual property rights. You may not reproduce, redistribute, resell, sublicense, publish, modify for redistribution, or commercially exploit protected materials without appropriate authorization. You may not remove copyright notices, trademarks, author credits, or other proprietary information. Where a product includes a specific professional-use license, such as permission for therapists to reproduce worksheets for use with their own clients, the terms of that license govern the permitted use. For licensing inquiries or requests for written permission, please contact: serenitycoachingandcounseling@gmail.com
12. AFFILIATE LINKS AND PRODUCT RECOMMENDATIONS
From time to time, our websites or educational resources may include recommendations for books, products, or services offered by third parties. Some links may be affiliate links, meaning we may receive a small commission if you make a qualifying purchase through the link, at no additional cost to you. For example, we may participate in the Amazon Associates Program or other affiliate partnerships. When applicable, we disclose material affiliate relationships in accordance with advertising requirements. Product recommendations reflect our professional or personal assessment of potentially useful resources. However, inclusion of a product does not guarantee its effectiveness, suitability, safety, or results. Purchases made through third-party websites are subject to those providers' terms, policies, and customer service procedures.
13. THIRD-PARTY LINKS AND NO ENDORSEMENT
Our websites, educational resources, and communications may contain links or references to third-party websites, businesses, organizations, products, or services. These references are provided for convenience and informational purposes. Unless expressly stated, inclusion of a third-party resource does not constitute an endorsement, sponsorship, affiliation, or guarantee. We do not control the content, accuracy, availability, security, or privacy practices of external websites. Users should review the policies and terms of third-party providers before making purchases or sharing personal information.
14. EMAIL, NEWSLETTERS, AND SOCIAL MEDIA COMMUNICATIONS
General educational information shared through email newsletters, social media, videos, blogs, or other public communications is not intended to provide individualized medical or mental health treatment. This includes general content shared through platforms such as YouTube, TikTok, Instagram, Facebook, and other online channels. Receiving an email, subscribing to a newsletter, commenting on a post, or sending a social media message does not establish a therapist-client relationship. Please do not use public comments or unsecured messaging platforms to communicate sensitive personal or clinical information. Established psychotherapy clients should use the communication methods identified in their informed-consent documents.
Medical and Mental Health Emergencies
Our websites, educational resources, email, and social media accounts are not intended for emergency assistance or crisis intervention. If you are experiencing an immediate emergency, call 911 or seek emergency medical care. If you are experiencing a mental health crisis in the United States, you may call or text 988 to reach the Suicide & Crisis Lifeline. Do not delay seeking appropriate professional assistance because of information presented through our educational materials.
15. TESTIMONIALS AND PERSONAL EXPERIENCES
Testimonials, reviews, and personal experiences shared through our websites or promotional materials reflect individual perspectives. They are not intended to represent typical results or guarantee that others will experience similar outcomes. Testimonials are used subject to applicable privacy, professional ethics, and advertising requirements. Individual experiences and results may vary.
16. WEBSITE ACCESS AND TECHNICAL LIMITATIONS
We make reasonable efforts to maintain accessible, functional, and secure websites. However, we cannot guarantee that website access will always be uninterrupted, error-free, or compatible with every device or software system. Websites and digital resources may occasionally experience technical difficulties, interruptions, inaccuracies, or security vulnerabilities. Users are encouraged to maintain appropriate device security and exercise reasonable caution when downloading materials or accessing external links.
17. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our websites and general educational materials are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted website access, error-free functionality, or that educational materials will meet every user's individual needs. Any warranties, consumer protections, or professional obligations that cannot lawfully be excluded remain applicable. This section does not replace or modify obligations associated with separately contracted professional healthcare services.
18. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Healthy Makeovers, LLC, Serenity Coaching and Counseling, Alison Kelly, LPC, and their authorized representatives shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our websites or general educational materials. This limitation applies only to the extent permitted by law. Nothing in this Disclaimer excludes or limits liability for professional malpractice, fraud, willful misconduct, or other matters for which liability cannot lawfully be waived or restricted. Professional psychotherapy and other individually contracted services remain subject to applicable professional standards, legal requirements, and separate service agreements.
19. INDEMNIFICATION
To the extent permitted by applicable law, users agree to indemnify and hold harmless Healthy Makeovers, LLC, Serenity Coaching and Counseling, Alison Kelly, LPC, and their authorized representatives against third-party claims, reasonable expenses, or losses arising from unlawful website use, intellectual property infringement, or material violations of applicable Terms and Conditions. This provision does not apply to claims arising from our own negligence, professional malpractice, misconduct, or other responsibilities that cannot legally be transferred to users.
20. PRIVACY AND CONFIDENTIALITY
We respect the privacy of individuals who visit our websites, purchase educational products, or participate in professional services. Information collected through our websites is addressed in our separate Privacy Policy. Information obtained in the course of psychotherapy may also be protected by applicable healthcare privacy laws and professional confidentiality requirements. Please review our Privacy Policy and, when applicable, our Notice of Privacy Practices for additional information.
21. CHANGES TO THIS DISCLAIMER
We reserve the right to revise this Disclaimer periodically to reflect changes in our services, educational offerings, business operations, or applicable legal requirements. We will post updated versions on our website with a revised effective date. We encourage users to review this page periodically. Changes to this website Disclaimer do not automatically alter existing professional service agreements where separate consent or authorization is required.
22. CONTACT INFORMATION
If you have questions about this Disclaimer, the permitted use of our educational materials, or any of our programs and products, please contact:
Serenity Coaching and Counseling
Alison Kelly, LPC
Healthy Makeovers, LLC
Website: www.serenitycoachingandcounselingforwomen.com
Additional Website: www.thecenterforteenandfamilytherapy.com
Email: serenitycoachingandcounseling@gmail.com
By accessing our websites or using our general educational resources, you acknowledge that you have reviewed this Disclaimer and understand the distinctions between educational information and individually contracted professional services.
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